All orders must be paid in full before shipping.
Production and shipment begin only after payment has cleared.
Every Sneakerhead Shoebox unit is professionally packaged to ensure safe delivery:
We thoroughly inspect each unit before it leaves our facility.
We offer discounted freight rates (LTL and full truckload) across most U.S. states.
Shipping costs are automatically calculated at checkout, but rates may vary by location.
For the most accurate rate, please contact us before ordering.
Local pickup is available in Houston, Texas — discounts may apply.
For destinations like Alaska, Hawaii, and Puerto Rico, please contact us for a custom quote.
Due to high carrier costs, free shipping is not available to these regions.
We partner with trusted freight brokers to offer competitive rates.
If you prefer, we can connect you directly with our broker to arrange your own shipping.
While 98% of shipments arrive undamaged, accidents can happen.
We are not financially responsible for carrier damage, but we’ll help file your claim.
Optional freight insurance is available — contact us for pricing.
Before signing for delivery:
You must still pay your invoice in full. The freight company will reimburse approved damage claims.
Once your order has shipped, address changes incur a $75 carrier fee.
This fee must be paid before rerouting.
Please verify your address carefully before completing checkout.
Freight transit times are estimates only and cannot be guaranteed.
Delays caused by weather, carrier scheduling, or routing are beyond our control.
We proudly ship worldwide by sea or air freight.
Sea freight: ~30–40 days to reach the destination port
Air freight: Faster, but higher cost
You can choose:
Customs fees, taxes, and duties vary by country and are the buyer’s responsibility.
Sneakerhead Shoebox is not liable for customs delays, storage fees, or additional charges.
✅ Orders must be paid in full before shipment
✅ Packaging is included in your purchase
✅ Contact us for accurate freight quotes
✅ Inspect your delivery upon arrival
✅ International buyers are responsible for customs fees
If you have questions about freight, delivery, or pickup, reach out to us directly:
📧 info@sneakerheadshoebox.com
📍 Houston, Texas